We are searching for the best offers for you!
:strip_metadata():format(webp)/https%3A%2F%2Ftr2storage.blob.core.windows.net%2Fagencylogos%2FBBD4Khc1h7yVJrAWEU-55xxy85BoIKFeXb.png)
:strip_metadata():format(webp)/https%3A%2F%2Ftr2storage.blob.core.windows.net%2Fagencylogos%2FjCzegEWAD4OBpKcgGw-BhITVFz0lA7ZkJq.png)
About the property
Popularity

Tripadvisor
9/10
8126

Booking
8.7/10
709

Expedia
8.6/10
924
Main services
Entertainment Area
Spa & Wellness Centre
Beach hotels
BBQ Facilities
Massage
Swimming Pool
First aid kit
Internet access
Air conditioned
Fire extinguisher
Restaurant
Outdoor furniture
Children playground
Luggage room
Babysitting service
Garden
24-hour reception
24-hour security
Medical service
Bar
Car hire
Housekeeping
Laundry service
Fitness
Wi-fi
ATM
Beauty salon
Non-smoking rooms
Smoking area
Desk
Shared bathroom
Supermarket
Security alarm
Currency exchange facilities
Sun loungers
Smoke detector
Parking
Theme dinner
Nightclub
Snorkeling
* Some services may carry an extra charge.
Guest reviews
8.6/10 Very good
Cleanliness9.2/10
Staff and Service9/10
Amenities8.6/10
Property conditions and facilities8.8/10
:strip_metadata()/https%3A%2F%2Fstatic.travelconline.com%2Fimagenes%2FdKqXvs4y4MzR-1rT2LeB8wajpeg.jpeg)
Information about the area
Playa del Carmen, MexicoPlaya del Carmen was originally a small fishing village south of Cancun, but in the last years it has transformed into a bustling tourist resort. It is one of the most colorful and diverse towns on the Mayan Riviera. Playa del Carmen offers balmy tropical breezes, world class food, good night life, amazing ruins, endless beaches, incredible snorkeling, wonderful parks, friendly people and so much more. And it is as mellow or as wild as you'd like it to be. Playa del Carmen is a great base for exploring all of the interesting places on the Mayan Riviera and the Yucatan peninsula. The island Cozumel, which offers some of the best snorkeling and scuba diving in the world, it's just a short boat ride away. The site of Chichén Itzá is 3 hours away, but it's definitely worth the trip! Although touristy Playa del Carmen is captivating and picturesque, full of small and charming Mexican shops and restaurants. This little city has so much to offer if you want it.
Read more
Read less
What’s nearby
- SAYAB Playa del Carmen Planetarium - 0.48 km
- Plaza Las Americas - 0.64 km
- Central Square - 0.7 km
- La Ceiba Park - 2.03 km
- City Center - 2.36 km
- Riviera Grand Casino - 2.37 km
Getting around
- (PCM) Playa del Carmen, Playa del Carmen Airport, MX - 0.92 km
- playa del carmen, playa del carmen harbour, mx - 0.89 km
- playa del carmen, mayan train station playa del carmen, mx - 7.36 km
- cozumel, cozumel muelle fiscal, mx - 18.11 km
- (CUN) Cancún, Aeropuerto Internacional de Cancún, MX - 50.77 km
- (CZM) Cozumel, Cozumel Intl, MX - 19.32 km
About accommodation
General
- Air conditioning
- Designated smoking area
- Minimarket on site
- WiFi available in all areas
- Non-smoking rooms
Safety & security
- Fire extinguishers
- 24-hour security
- Security alarm
- Smoke alarms
- Key card access
Activities
- Live music/performance
- Spa facilities
- Nightclub/DJ
- Live sport events (broadcast)
- Kids' club
- Fitness centre
- Themed dinner nights
- Children's playground
- Public Bath
- Spa/wellness packages
- Beachfront
- Evening entertainment
- Beach
- Entertainment staff
- Snorkelling
- Spa lounge/relaxation area
- Massage
- Spa and wellness centre
- Beauty Services
- Fitness
Services
- Barber/beauty shop
- ATM/cash machine on site
- 24-hour front desk
- Babysitting/child services
- Car hire
- Luggage storage
- Tour desk
- Currency exchange
- Daily housekeeping
- Laundry
Safety features
- First aid kit available
- Staff follow all safety protocols as directed by local authorities
- Access to health care professionals
- Hand sanitizer in guest accommodation and key areas
- Process in place to check health of guests
Physical distancing
- Physical distancing rules followed
- Cashless payment available
Food & Drink
- Restaurant
- Bar
- Kid-friendly buffet
Cleanliness & disinfecting
- Linens, towels and laundry washed in accordance with local authority guidelines
- Guest accommodation is disinfected between stays
- Use of cleaning chemicals that are effective against Coronavirus
- Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
- All plates, cutlery, glasses and other tableware have been sanitized
Internet
- Internet services
- WiFi
- Free WiFi
Outdoors
- Outdoor pool
- Garden
- Outdoor pool (all year)
- Outdoor furniture
- BBQ facilities
Parking
- Free parking
- Parking
- Private parking
- Parking on site
Pool and wellness
- Pool bar
- Swimming Pool
- Swimming pool
- Sun umbrellas
- Sun loungers or beach chairs
- Kids' pool
- Shallow end
Languages
- Deutsch
- English
- Español
- Français
About the rooms
The accommodation has 4 rooms:
General
- Air conditioning
- Ironing facilities
- Trash cans
- Safety deposit box
- Fan
- Private entrance
- Iron
- Key card access
- Smoke alarm
Services
- Wake-up service
Room Amenities
- Socket near the bed
- Sofa bed
Bathroom
- Toilet paper
- Hairdryer
- Toilet
- Shower
- Towels
- Private bathroom
Media & Technology
- Satellite channels
- TV
- Telephone
- Flat-screen TV
Food & Drink
- Minibar
- Bottle of water
Exclusive services
- Free gym access
Kitchen
- Coffee machine
Outdoors
- Terrace
- Balcony
View
- Sea view
Living Area
- Sofa
Bedroom
- Linen
- Wardrobe or closet
Pool and wellness
- Pool towels
*Some services may only be available in specific rooms or upon request.
About the pools
The accommodation has 4 pools:
Pool 1
Location
OutdoorAccess
Adults onlyCost
FreePool 2
Location
OutdoorAccess
Adults onlyCost
FreePool 3
Location
OutdoorAccess
Adults onlyCost
FreePool 4
Location
OutdoorAccess
Kid-friendlyCost
FreeRestaurants
The Palms
- Access for guests and visitors
- No reservation required
Jade
- Access for guests and visitors
- No reservation required
Traviata
- Access for guests and visitors
- No reservation required
Turquesa
- Access for guests and visitors
- No reservation required
Pepe's Food Grill Snacks
- Access for guests and visitors
- No reservation required
About parking
The accommodation offers 1 parking option:
Parking type
PrivateLocation
On-siteReservation
No reservation neededCost
- Free
Internet
Coverage
Entire propertyConnection type
Wi-FiPrice
- Free
Policies
Check-In
- Checkin from 15:00 to 00:00
- Minimum age for check-in: 18 years old
Check-Out
Checkout before 12:00Pets
Pets are not allowed.Children
Children of any age are welcome.Extra beds
Extra beds is not available at this property. Cots are not available at this property.Important information
When booking 5 rooms or more, different policies and additional supplements may apply. Other charges can apply at the destination.
The Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of $33.94 MXN per night, per occupied room.
In the event of an early departure, the property will charge you the full amount for your stay.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.